Websites are for the CLIENT’S audience
We got some fan mail! Okay, it wasn’t actually addressed to us, but even better – to our client from a patient of hers (the client is a dentist). Since we are really designing for the client’s audience, not just the client, this was especially good news. The dental patient was thrilled with the dentist’s new website that we designed, and it drove home a point: websites aren’t just for being found, websites can also help keep existing customers happy and engaged.
A few months back a new client came to us explaining they needed a website designed, I said: “Great! What does your old site look like? Their answer: “We’ve never had one before…” 
In an effort to rid the Internet of outdated, inefficient, bandwith-guzzling websites, we have launched an ambitious program at CSD called Cash for Web Clunkers. Spinning off of President Obama’s successful Cash for Clunkers program, which expired August 23rd, where owners were able to trade in their old “clunker” for a generous $3,500 or $4,500 towards the purchase of a new fuel-efficient car.
As a trained designer I am always partial to exceptional design and design is always at the forefront of how I view the world.
Over the years how many of your best clients have come from personal recommendations? One? Two? All of them?